Privacy policy
This translation is provided for information purposes. In case of discrepancy, the Spanish version prevails.
This policy explains which personal data we process when you visit impulss.es, buy in the shop or send us a request, what we use it for and what your rights are, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
Data controller
- Controller: [Company name], NIF [NIF]
- Address: [Full address], Spain
- Data protection email: [Contact email]
Which data we process
- Orders and customer account: name, billing and shipping address, email, phone, company name and tax ID if you request an invoice in a company’s name, products purchased and order history.
- Sample and contact requests: name, company, email, phone, type of business, country, approximate volume and the message you send us.
- Technical data: IP address and browser data logged by the server for security purposes, and the technical cookies described in the cookie policy.
We do not process card payment data: payment is made by bank transfer from your own bank.
Purposes and legal basis
| Purpose | Legal basis |
|---|---|
| Managing your order, delivery and after-sales service | Performance of a contract (Art. 6(1)(b) GDPR) |
| Issuing invoices and meeting accounting and tax obligations | Legal obligation (Art. 6(1)(c) GDPR) |
| Managing your customer account | Performance of a contract (Art. 6(1)(b) GDPR) |
| Answering your request for samples, prices or information | Your request and pre-contractual steps (Art. 6(1)(b) GDPR) and your consent (Art. 6(1)(a) GDPR) |
| Keeping the website secure and preventing abuse | Legitimate interest (Art. 6(1)(f) GDPR) |
We do not send advertising by email without your prior consent and we do not make automated decisions that affect you.
How long we keep data
- Order and invoice data: for the legal retention period, generally six years (Article 30 of the Spanish Commercial Code) and any periods required by tax law.
- Customer account: while it remains active; you can ask us to delete it at any time.
- Sample and contact requests: up to twelve months after the last contact, unless it becomes a business relationship.
Who we share data with
We only share the necessary data with:
- Carriers, to deliver your order.
- Our bank, to identify your transfer.
- Accounting and tax advisers: [Adviser name].
- Web hosting provider: [Hosting provider, country].
- Technical maintenance of the website: [Escalt GmbH, Germany (EU) — to be confirmed].
- Public authorities and courts, when required by law.
Providers who access data on our behalf do so as processors, under a contract with safeguards in accordance with Article 28 GDPR. No international transfers outside the European Economic Area are planned.
Your rights
You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, and withdraw your consent, by writing to [Contact email] and stating which right you wish to exercise. If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
Security
We apply appropriate technical and organisational measures to protect your data: encrypted connection (HTTPS), restricted access to the shop administration and backups.
Minors
This website is not intended for children under 14. If you are under that age, please do not send us personal data without the consent of your parents or guardians.
Changes to this policy
We may update this policy to reflect legal changes or changes to our services. The current version is always published on this page.
Last updated: October 2026.